At Living Style 4u, we are committed to making shopping smooth and hassle-free for all. To ensure that everything runs smoothly and amiably between our customers and us, we have in place a few simple Terms and Conditions. These rules help us serve you better and steer clear of unnecessary misunderstandings. Please read them before proceeding with any purchase or service offered by us.
Delivery Information
Living Style 4u offers the fastest and most convenient delivery all over the United Kingdom. We take a lot of care in seeing that your furniture arrived safe and on time.
- Free Delivery: Free UK Mainland delivery on many of our furniture items; bedrooms, wardrobes, and sofas.
- Timing of Delivery: The delivery will be done with respect to estimated time at the time of checkout.
- Upper Floors Courier Charges: The company may have a right to charge £10 extra per floor, for which one is booked if one’s location starts from the second floor onwards in cases where a lift is not present. In a case where the premises are lift-enabled, no additional charges will apply.
- Refused Deliveries: If the delivery is refused, the delivery cost will be deducted from your total refund.
- Change of Address: In case of an address change, please intimate us before dispatch of your order. Please note that if the order has been dispatched, it will attract additional courier charges for re-routing.
Money-Back Guarantee
We want you to confidently buy at Living Style 4u. That’s why we offer a money-back guarantee on all our furniture products.
In case for whatever reason you are not satisfied with your purchase, or the defect in it was found, one may return the product within 30 days from the delivery date for a full refund based on the following terms:
- It must be returned in its original packaging, unused, and in salable condition.
- All claims regarding quality issues or damages are accepted within 3 days from the date of delivery.
- Refunds are processed after we inspect the returned product.
- We will not accept returns of customized or personalized items for a refund.
Defective or Damaged Items
We do not leave any stone unturned to ensure that your furniture reaches you in prime condition, but should the contrary happen in the case of defects or any form of damage in the product delivered, we would be there to help you out.
- Damages: The damages or defects are to be informed within 2-3 working days from the day of delivery. Once this period is exceeded, courier companies may not entertain claims.
- Replacement Parts: In the event of damage to any part of the furniture during transit, a replacement part will be availed at no extra cost.
- Manufacturing Defect: If the defect is due to poor workmanship or defective material in manufacturing, we replace that part for you.
- Customer Damage: If the damage occurred after delivery or upon assembly, replacement parts are still possible but at a fee.
Returns and Refunds
If you wish to return an item for a refund, please feel free to do so on the following conditions:
- The item should be unused, in its original packaging.
- It should be in a resalable condition with no damage or missing parts.
- Assembly or modification attempts must not have been made.
- The customer must return the item to us first before any refund is affected.
- Once we inspect the returned item, we will issue your refund.
Returns and Exchange
Exchanging an item for something else is rather normal, and we get it. That is why Living Style 4u gives a 30-day exchange policy starting from the date of order delivery, given that these terms will be met:
- The item should be unused, in its original packaging, and in resalable condition. Extra costs regarding courier charges for returning and delivery of the new one should be borne by the customer.
- It should not have any damage or missing parts.
- Exchanges are not processed until the original item has been returned and an inspection completed.
Change of Mind/Order Cancellation
We know things change. If you need to change or cancel an order, here’s what you need to know:
- Before Dispatch: You can cancel the order within 24 hours without any extra charge being levied.
- After Dispatch: In case the order has already been shipped, you will have to bear the return shipping charges.
- After Delivery: If you have received the item and want to cancel, please ensure that the product is not used and is in its original packaging and in undamaged condition.
- There will be a return delivery cost, and upon successful inspection of the item, your refund shall be processed.
Visit Our Store
If you are the one who doesn’t like buying a thing without seeing it with his eyes, then feel free to visit our stores. At Living Style 4u, we would give an opportunity to feel the quality and explore our beautiful collection, choosing just what was wanted for your home.
Warranty Information
Most of our products carry a warranty to put one’s mind at rest. The warranty covers all kinds of manufacturing defects and ensures that only quality furniture is delivered to the clients. However, the following are not covered by the warranty:
- Wear and Tear.
- Damages caused by improper use or poor assembly.
- Items which the customer has modified or repaired in any way.
Please attach proof of purchase and photographic evidence of the defect to your application.
General Guidelines
- Product Accuracy: We work hard for the accuracy of all the product depictions, images, prices, etc. Although attitudes of colours may vary because of screen settings.
- Communication: In case of problems, our customer support team is ready to help. Please feel free to contact our email or call for timely support.
- Updates: All changes may be done by Living Style 4u in these Terms and Conditions at any time and from time to time; these changes will take effect immediately when published on their website. You should therefore check this page regularly for recent changes.
Contact Us
We are here to make your dealings with Living Style 4u a great and rewarding experience. For any questions whatsoever, please do not hesitate to get in touch with us. Our friendly team awaits your call during office hours. At Living Style 4u, we pride ourselves on providing quality furniture in the best manner possible for all our customers. Many thanks for choosing us for home furniture!